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CRM

What Is CRM? Do I Need It?

What Is CRM? Do I Need It?

Customer relationship management is more popularly known as CRM and revolves around everything that makes your customers satisfied. Happy customers are easier to retain because they are likely to come back for making more purchases, without a marketing strategy that costs you a fortune. It […]

Why Is CRM So Popular?

Why Is CRM So Popular?

CRM does more than keeping a record of your average customer. What the system actually does is that it can retain a complete history of a customer’s complaints, preferences, requests and transactions. This comprehensive info greatly helps businesses make personalized offers that pique a customer’s […]

How to Get the Most Out Of Your CRM

How to Get the Most Out Of Your CRM

CRM or customer relationship management plays a crucial role in streamlining operations and boosting revenues. Sadly, few businesses or companies are able to get the most out of their CRM systems. Generally, unrealistic expectations lead to unsatisfactory results, such as an influx of data that […]

Why businesses need business intelligence?

Why businesses need business intelligence?

An appropriate Business Intelligence (BI) solution could be the ultimate competitive advantage between you and your competitors. It is essentially true for industries that are growing, challenging and constantly improving products. Business Intelligence means to have easy access to big data that is relevant and […]

CRM Trends in 2018

CRM Trends in 2018

Regardless of industry, sector and company size, each business should look for ways to have an adequate customer relationship management strategy in place. Nowadays, customer relationship management (CRM) has become very popular as well as the diverse field. Various CRM tools are now available, the […]

10 Ways to Supercharge Your CRM Solution

10 Ways to Supercharge Your CRM Solution

With new vendors entering the market and established vendors implementing new features like the cloud and AI, customer relationship management solutions are evolving at a rapid pace. Whether a business is looking for a customized CRM solution or require industry-specific software, there are plenty of […]

Ten Steps to Ensure CRM Implementation Success

Ten Steps to Ensure CRM Implementation Success

Most companies focus more on the ease of integration or technical evaluation of a CRM system and less on its strategic role to attain business goals. In reality, a competent CRM system increase sales by improving customer experience and marketing performance. Here are 10 steps […]

What Are The Actual CRM Costs?

What Are The Actual CRM Costs?

Well, the answer to this question solely depends on your unique business requirements. Any company can get the best CRM system for the right price by establishing and prioritizing the functionality that they need. In an ideal situation, every vendor would offer an unambiguous price […]